Hey there, I’m Victoria.
I’ve worked in UX design for over 12 years, at agencies and tech companies like Spotify, Airbnb, and Jawbone. I do my best work with UX Designers, Engineers, Researchers, and Product Managers—especially if the process is collaborative and iterative. I also love working with Marketing teams. I’ve built UX Writing teams from the ground up and have managed both writers and Product Designers in my career. I love managing teams as well as doing IC work; I find both fun and rewarding. 💛
What’s a UX Writer? We’re responsible for crafting the words found in digital products. We bring the voice and personality of a product to life. Many of us—including myself—are former content strategists, copywriters, and editorial writers.
Contact
victoria.uxwriter@gmail.com
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Coworker appreciations ✌🏽
“V—wow you are taking on all the things with grace, stamina, a smile, and high-quality! From all the daily little-but-important things to bigger rocks like reviewing and up-leveling the entire reservation status system, thanks for being an amazing partner on this M13 journey.”
March 2025
Scott Mc Mullan, Product Mgr
“Thank you for your leadership and expertise in shaping the phenomenal vision of messaging cards. I am super excited about all the new capabilities that enable faster design iteration and unlock a wider range of use cases.”
Jan 2025
Qian Lu, Sr Manager, Engineering
“A heartfelt thank you for all your work on Messaging. You've hit the ground running to drive and deliver work for O16, M13, and even start dreaming new concepts for 2025. Thanks to your hard work, we shipped five new features for O16. Can’t wait to see the evolution of these features (and more) as part of the M13 launch next year.”
Dec 2024
Michelle Mederos, Sr Design Manager
“Thank you for all that you do to help me propel Membership design initiatives in a way that supports the team and others within the organization. Your positive attitude, creativity, and willingness to help have been pivotal. So glad you are on the team!” January 2020
Busra Demirci, Design Lead
“TY for driving and facilitating the Writing for Inclusion Sprint! You rock! It was awesome to see you lead other writers in this direction and to generate proactive feedback and new ideas for the Inclusive Design Education program we're building at Airbnb Design. I value your persistence, flexibility, and x-functional approach!” April 2020
Michael Sui, Sr Staff Experience Designer
“V! It's been an absolute pleasure working with you. I admire how adaptable you have been to the shifting requirements on our AOV Defenses project for the Business Enablement team. You've displayed incredible leadership on the team—from keeping us on track with our weekly project updates, to spearheading critical conversations with various partners at Airbnb. Looking forward to continue working with you!” March 2020
Stella Konopski, Design Lead
“V—thank you so much for jumping in and helping us create the content strategy for the LYS/MYS error messages for COVID related terms. You jumped in, with very little context, and you got up to speed super quickly, came up with great options, and got swift writing counsel and legal counsel approval. We appreciate you!” April 2020
Azad Zahoory, Product Mgr
“Thank you for your passion. Thank you for your voice. Thank you are for accepting the differences in people. Thank you for championing diversity, equity, and belonging. Thank you for doing your part in representing the underrepresented. Airbnb—and the world—is a much more extraordinary place with you around.” August 2019
Jay Castro, UX Writer
Thank you for your leadership on Juntos. Thank you for challenging our perceptions of what's possible, for pushing us to aim higher, and for being such a powerful voice for our community. From spearheading our Juntos roadmap project (and subsequent update!) to leading a letter to allies from Juntos on the injustices our fellow team members in Black@ are experiencing, you always prioritize for belonging. Grateful to get to work alongside you! June 2020